FAQ

Frequently asked questions about auto repair, insuranceWill you work with my insurance company?

Answer: Yes, we deal with all insurance companies.

Do I have to get 3 estimates?

Answer: No, you have the right to have your repairs done anywhere you choose.

Can I drop my car off during non-business hours?

Answer: Yes, arrangements can be made at your convenience.

Do I have to pay a deductible?

Answer: Yes, if it is required by your insurance company.

Can I choose any auto body repair shop?

Answer: Yes, you have the right to have your repairs done anywhere you choose.

Who pays my repair bills?

Answer: Your insurance company except for your deductible.

Can my paint color be matched?

Answer: Yes, we have experienced color matching technicians along with a state of the art computerized mixing system.

What forms of payment do you accept?

Answer: All major credit cards, cash and certified checks.

How will I know when my car is done?

Answer: We will keep you informed during the entire process.

If the vehicle frame is damaged is the car a total loss?

Answer: Not necessarily, we have the equipment to repair your vehicle back to pre-loss condition.

Can I wash my vehicle after repair?

Answer: We wash your car before we return it to you. It may be washed right away but do not wax for 2-3 weeks.